Privacy Policy

1. Who We Are

We are DateWildly Ltd, a company registered in the United Kingdom.

2. What Information We Collect

When you use our platform or attend our events, we may collect the following personal information:

• Account and profile data: name, email, date of birth, gender, location, photos and preferences
• Event information: ticket purchases, RSVP status, and attendance
• Matches: who you match with and how many matches are made
• Payment details: for tickets or premium features (processed securely by third parties)
• Device & usage data: such as IP address, device type, and interaction logs

3. How We Use Your Information

We use your information to:

• Create and manage your user profile, where needed
• Match you with events based on location & preferences
• Enable you to browse, book, and attend events
• Confirm ticket purchases and manage event check-ins
• Provide customer support and account notifications
• Improve our platform and ensure safety
• Contact you with important updates or service information

4. Sharing Your Information

We do not sell your data.

We may share your information with:

• Event hosts – for event management (e.g., attendee lists, dietary preferences if relevant) and occasional marketing from those events you purchase a ticket for - you can opt out of marketing emails at any time
• Trusted service providers – e.g., payment processors, hosting platforms, and customer support tools
• Authorities – only if required by law or to protect legal rights

5. Legal Basis for Processing

We rely on the following legal grounds to process your data:

• Your consent
• Fulfilling a contract (e.g., processing ticket sales or platform use)
• Legal obligations
• Our legitimate interests (e.g., app functionality, fraud prevention, event organisation)

6. Marketing & Communication Preferences

We may contact you with event-related updates or occasional offers related to our services.

• You can opt out of these at any time via by contacting us at hello@datewildly.com or clicking unsubscribe on the email sent to you
• Event hosts may only contact you for marketing purposes if you have purchased a ticket on one of their events – you can opt out at any time by contacting the event host

7. Cookies & Tracking

We use cookies and similar tracking technologies to make our platform work, understand how it's used, and measure our advertising. You choose which categories to allow when you first visit us; you can change your choice at any time via the "Cookie preferences" link in the footer.

• Strictly necessary – required for signing in, keeping you logged in, and security. Always on.
• Analytics (opt-in) – helps us understand how the site is used so we can improve it. Provided by PostHog.
• Marketing (opt-in) – used to measure how our Facebook and Instagram ads perform. Provided by Meta Pixel.

You can withdraw consent at any time using the "Cookie preferences" link in the footer. Withdrawing consent will not affect the lawfulness of processing based on your consent before its withdrawal.

8. Data Security

We use appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Object to or restrict certain processing

To exercise any of these rights, contact us at hello@datewildly.com

10. Data Retention

We retain your data only as long as necessary:

• While your account is active
• For fulfilling services (e.g., event attendance and matches)
• To comply with legal or regulatory obligations

11. International Transfers

If we transfer data outside the UK, we will ensure appropriate safeguards are in place in line with UK data protection law.

12. Changes to This Privacy Policy

We may update this policy from time to time. We'll notify you of significant changes and update the "Effective Date" above.